Managing by Objective vs. Managing by Means
For decades managers have tried to ‘will’ improvement by establishing goals for selected metrics, often financial ones, with mixed results. However, metrics are not a replacement for true leadership. Managers must provide coaching to their team members in order to achieve the results expected. Far from providing the ‘solutions’ or dictating the path forward, leaders must provide the methodology and tools – the means – to be successful in meeting the established objectives. This session will provide specific recommendations for attendees to put into practice, which will help them be better coaches and in turn achieve better results.
- The history of Managing by Objective (MBO)
- Several methodologies for improvement that lend themselves to coaching
- Specific coaching guidelines in order to practice ‘Managing By Means’
About the Facilitator:
Drew Locher has 30 years of experience in the application of enterprise excellence concepts in a wide variety of industrial and service environments, including manufacturing, financial services, healthcare, hospitality, education, engineering, and more. He is a four-time author and two-time Shingo Prize recipient including two books on Value Stream Mapping. Drew has been a faculty member at the Lean Enterprise Institute (LEI) since 2001, and is the instructor for the University of Michigan’s Lean Leadership program.